Baugher, G.A. (2011). A Brief look at online tutorial experiences of older students in Remedial College Mathematics. MERLOT Journal of Online Learning and Teaching, 7(4), 475-479
This paper takes a phenomenological approach to review the
use by older students of an online tutorial designed to help with specific
areas of the maths course. The data was
collected through questionnaires and interview and reaches the conclusion that
tutorials should be broken down into easily understandable segments that are
user friendly and easy to navigate with a suggestion that new programmes should
be piloted before adoption.
The adults involved in this study were aged between 40 and
55 and the study was conducted using methods that allowed the adults involved
express their thoughts. All of the
survey questions were open ended and required an explanation. The data is triangulated through the use of
interviews and the author confirms that the participants read and verified
their statements. The discussion
suggests that the learners involved did not suffer with computer anxiety but
did have difficulty with navigating the program that was provided for
them. In some cases students came up
with work arounds to get them through particular aspects but in other cases
they felt that the system could not deal with their specific problems.
As there are a significant number of older adult learners
within the organisation, I had hoped that this study would provide some insight
as to the experiences of older adult learners in an online environment albeit
using an asynchronous module. I am
unable to take any relevant experiences from reading this study. Baugher does not comment on whether younger
students experienced similar issues with this module but rather quotes a study
from another source that suggests older adult learners experience issues that
do not generally occur with more traditional college aged students. The issues which occurred for these adults
were around the design of the course.
These were compounded by the fact that the adults were uncomfortable
with the topic. The author suggests
there is a need to segment the content and it should be user friendly and easy
to navigate these are aspects that should apply to all content regardless of
the learners age.